Frau Leman
Your Gift Card
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Finding the perfect gift is a delicate task.
A Frau Leman gift card gives you or your loved one the best of two worlds. The promise of a beautiful creation from a passionate artisan, while leaving the freedom of choice.
Gift cards can be used for everything available in the workshop in Florence, online store and for custom orders.
The gift card will arrive in form of a code. We are working on adding an option for a physical gift card. Please choose "pick up in store" for shipping or write us an email for further information. Thank you!
The items in the pictures are for illustration only. Unfortunately, there can be no cash payout of remaining amounts of gift card codes.
Materials
Materials
Italian full grain leather
Shipping & Returns
Shipping & Returns
Shipping
Shipping rates are valid for purchases from the online store. Rates for custom order vary.
Italy
Standard Shipping up to 90€ - 5€
Standard Shipping over 90€ - Free
Europe
Standard Shipping up to 100€ - 8€
Standard Shipping over 100€ - Free
Express Shipping up to 399,99€ - 15€
Express Shipping over 400€ - Free
North America
Minimum order value - 200€
Express Shipping with DHL - 50€
Standard Shipping
Italy 2-5 Business days
EU 5-15 Business days
North America 2-6 weeks
Shipping duration does not include production time.
Frau Leman is not responsible for delays in shipping, the durations are estimates provided by the shipping companies and can suffer delays due to the pandemic.
Final Shipping cost is calculated at checkout
NO SHIPPING to P.O. boxes
Standard shipping might not include tracking. To be sure to have trackable shipping, please get in touch.
All articles are shipped with either priority mail service, registered mail (small items) or with DHL.
Unfortunately, Frau Leman cannot offer free returns at the moment.
Please note: Frau Leman is not responsible for lost items during shipping when standard shipping is selected. Traceability ends at Italian customs (except for Express Shipping). The carriers' Terms of Service apply.
Frau Leman is not responsible for lost returns. If you want to make sure the return arrives safely, please choose a traceable shipment option.
Returns
You can return any item within 30 days. Before sending back any item, please contact us. Returns can be made by mail or in the office or in the store. In order to be refunded, items have to be UNUSED and in ORIGINAL PACKAGING. Used, damaged or otherwise irregular returns will not be refunded.
We are sorry that there is a reason to return your Frau Leman product. Please read carefully to ensure a smooth return process.
- please use the original packaging and stuffing or something similar. If it came in a box, please use a box and not an envelope. I take care wrapping your package carefully, please use the same care. If the product suffers from improper wrapping, your refund may be diminished or denied.
- please make sure your return is traceable and insured, otherwise it could get lost
- please send it to the following address: Frau Leman, Via dei Serragli 61R, 50124 Firenze, Italia
- if the product has signs of use and/or is damaged, partial or no refunds apply. If the product has signs of use but is still considered fit for sale, you will receive a partial refund.
- custom orders are only eligible for returns under certain circumstances, please read the terms and conditions here: https://frauleman.com/policies/terms-of-service (section 21, bottom of page)
Care Instructions
Care Instructions
Treat with light leather cream every 6-12 months
Store away from direct sunlight and humidity in protective cotton bag
